BMW Bat Privacy Policy – Our Firm Commitment to Protecting Your Data

When you use BMW Bat, certain information is stored on our servers. This is no secret — in fact, we want you to know exactly what data is collected and how it's used. That's the entire purpose of this Privacy Policy: complete transparency.

By accessing the BMW Bat platform, you agree to this Privacy Policy. However, your agreement does not mean we can use your data however we please — this policy sets clear limits on what we do with it.

BMW Bat collects two types of data — information you provide directly, and technical data collected automatically.

• Name and date of birth (collected during account registration)
• Mobile number and email address
• National ID or passport (for KYC verification)
• Financial transaction details (Mobile Pay, Nagad, bank account numbers)

• IP address and device type
• Browser information and operating system
• Logs of login times and activity on the platform
• Cookies and Local Storage Data

BMW Bat uses your data only for specific, limited purposes. We have no interest in profiting from your information — our primary goal is to improve your experience.

Your data is not kept indefinitely. BMW Bat retains and deletes information in accordance with its defined retention policies.

• Active Account: All data is retained for as long as your account remains active.
• Inactive Accounts: After 2 years of inactivity, personal data is partially deleted.
• Transaction Records: May be retained for up to 5 years to meet legal requirements.
• After Account Deletion: Personal data is deleted within 30 days.

To request data deletion, email BMW Bat Support. Except where legally required, we will process your request within 30 days.

Bmw bat shares your information with third parties only when strictly necessary and limited in scope. Your data is never sold for commercial purposes.

• Payment Processor: Only the information required to complete Mobile Pay, Nagad, Rocket, or bank transactions.
• Law Enforcement: When required by a court order or legal obligation.
• Technology Service Providers: Hosting and cybersecurity providers who are contractually bound to comply with BMW Bat's privacy policy.

BMW Bat uses cookies on its website and app. Cookies are small data files stored in your browser that make future logins quicker and easier.

• Essential Cookies: To maintain your login session – this cannot be disabled.
• Functional Cookies: To remember your language preference and interface settings.
• Analytics Cookies: To understand which pages are used most (anonymized).

Cookies can be deleted or blocked through your browser settings. However, doing so may affect the functionality of certain features.

You have full control over your data on BMW Bat. You can exercise each of the following rights at any time.

BMW Bat employs industry-leading technology to keep your data secure. Security isn't just a feature — it's built into the core of how we operate.

• SSL/TLS Encryption: Every data transmission is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Enable OTP verification for login.
• Regular Security Audits: Third-party security experts conduct periodic system audits.
• Unusual Activity Detection: Instant alerts for suspicious logins or transactions.
• Data Center Security: Servers secured at both physical and virtual levels.

Please remember — the security of your password and account is also your responsibility. Never share your password with anyone, and avoid logging in on public Wi-Fi.

BMW Bat may update this Privacy Policy as needed. The date at the top of the page will be revised after each change.

In the event of significant changes — particularly to how your data is used — members will be notified in advance via email or in-app notification. Continued use of the platform after such changes constitutes acceptance of the updated policy.